Update by user Nov 17, 2015
This still has not been resolved. I have filed a claim with PayPal and encourage everyone else to do the same. It's the only way to get your money back, and if they get enough claims against them, they will not be able to use PayPal anymore.
Original review posted by user Nov 12, 2015
Please help me spread the word, this place is fraudulent, and a scam. We ordered it, it took 3 weeks of elusive responses from 'sherry', the 'live chat' is invalid as well as the phone number.
We received the product, BROKEN, and filed a damage claim with UPS, who could only ship it back to the "SHIPPER" who was "MEGA LION/ELITE INC". So after shipping back to them, TVC tells me they have 'no idea' who MEGALION even is. MEGALION says they received the product from "3PL" - yet ANOTHER COMPANY.
Their shady business dealings are a chain of scammers, and too complex to pin any real responsibility on any of them.
I am disgusted. This was my sons bday money. He's is beyond devastated.
Please share any advice in dealing with these criminals! Or more places to review?
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss damaged or defective of hoverboard. TVC Mall needs to read this review and look into the issue (if any) according to poster's claims.
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